# What broke: and the one press that fixes it

URL: https://www.orla.finance/en/product/inbox/exceptions
Markdown twin of that page. Append `.md` to any Orla page URL to get one.

When the machine cannot finish a job by itself, it stops and tells you what broke, with the fix beside it.

## How it works

- **Broken, not waiting.** A connection that went quiet, a rule that failed or lost its account, a schedule that stopped, a payout the bank sent back, a statement that disagrees with the book.
- **One fix on the row.** Reconnect, choose an account, ask for new details, compare the statement. The press that fixes it sits on the row or in its panel.
- **Counted with decisions.** Exceptions and decisions make your one number. With nothing broken, the lane says Nothing is broken.
- **The supervisor's stop.** When the supervisor pauses the autopilot after an anomaly, the pause lands here with its reason. Lifting it takes a day's wait or a second owner.

## Questions

**Who sees an exception?** Only the people who may press its fix. A row about an account hidden from you never reaches your queue.

**Does work stop while one is open?** Only what depends on it. A quiet connection brings no new rows from its account, and an agent whose spending disagrees with its statement acts by itself again only once a person decides.