Contact

Write to the people who build Orla

One address for support, one for security, one for everything else, and no phone number pretending there is a call centre behind it.

Write to support Or ask inside the app

A number nobody picks up is worse than no number at all.

Where to write

Three addresses, and a postal one

Support

Anything about your account: a sync that stopped, a figure that looks wrong, a feature you cannot find in the app.

[email protected]: Answered within a day, by a person.
Signed in: Support, on your profile card, with the ids already attached.

Security

A vulnerability, something that looks like a leak, or an account that somebody else reached.

[email protected]: The address /.well-known/security.txt names.
In good faith: No legal threats to a researcher who wrote first.

Press and partnerships

An article, an integration, or a company that wants to plug its own product into Orla.

[email protected]: The same inbox; say it is press in the subject.
Logos and screenshots: On request, by mail.

The iPhone app

Built, and not in the App Store yet, so there is nothing to download today. Orla installs from the browser in the meantime and works the same.

[email protected]: The same inbox; say iPhone in the subject, and we write to you when the app is in the store.
Until then: On iPhone, Share and then Add to Home Screen. On Android and desktop Chrome, Install app.

The company

The postal address, for letters that have to be posted rather than sent by mail.

Digital Flow Pte. Ltd.: 68 Circular Road, Singapore 049422
Registration: UEN 202350828Z, Singapore

Faster than an email

Ask Copilot inside the app before you write

Copilot answers from your own account, and hands a real problem to a person with the ids already attached.

Copilot · inside the appOrla

Youwhy is my Revolut balance from March

09:14

Orla

The consent expired on Mar 2, so the figure is frozen at that dateReconnecting takes a minute and backfills what was missed.ReconnectShow the account

09:14

Youno, it says reconnect and then fails

09:16

Orla

Then this is ours, not yoursI can send it to support with the connection id and the last error attached, and you keep the thread.Send it to supportNot now

09:16

What reaches a person

Support sees the shape of your account and never its contents, so tell them what you can.

A bug, with the ids attached: Support.
Money that moved wrongly: Support, first.
A suspected vulnerability: Security.
A question about your own figures: Copilot answers it.
A feature request: Read, and kept.

Orla never asks for a password, a seed phrase or a code, in any channel, for any reason.

See it on your own books

Thirty minutes: we connect an account, drop a real bill in, and close a month together.

Book a demo or start free and connect one account