Chase late clients
who owes you, and the next nudge
Every invoice reminds its client on a schedule, in the channel the client reads, with the pay link inside. Late to pay keeps one row per client with the next step worked out: write, wait or call. Reminders stop by themselves when the client disputes, replies, pays or promises.
Late to pay
One row per client
and the next step worked out
- Northline Freight$8,400 · 14 days late · no answerCall
- Marigold Books$1,200 · 5 days lateRemind
- Acme Studio$3,000 · promised 20 OctWait
- Worked out from the ledger
- A client who always paid on time and went quiet gets a call, not a third letter. The step comes from their own history.
- Write the promise down
- When a client names a day, one press writes it down, and their reminders wait until that day has passed.
Reminders
Reminders on a schedule
in the channel your client reads
- 3 days beforeEmail
- On the dayEmail
- 3 days lateWhatsApp
- 7 days lateWhatsApp, firm
- Four reminders, each once
- Three days before, on the day, three and seven days late, each with the pay link.
- Email, WhatsApp, SMS or iMessage
- From your own number when the client prefers it, and in a linked Telegram or Slack chat too.
- Soft, business or firm
- Pick a tone for the space or for one client. A client who always paid on time is asked softly either way.
Stops by itself
A reminder that knows when to stop
a dispute, a reply, a payment or a promise
- ContestedNo reminders
- The client repliedPaused until you read it
- Money may have arrivedRecord it in one press
- Promised to payWaits until the day
- Never a burst
- When the reason is gone, the next pass sends one reminder for the step that is due.
- What the reminders did
- Each step shows how many went out and how many were followed by the invoice paid in full.
Getting paid
Easy to pay
by card, transfer or USDC
- By card through your own Stripe
- Card details never reach Orla, and the money lands in your own Stripe.
- Paid in part
- A partial payment shows how much of it is paid, and the next reminder asks only for the rest.
- A reason to pay early
- Offer from 0.5% to 10% off the whole balance paid by a day you pick. The pay link asks for the lower sum until then.
On autopilot
What goes by itself
and what still waits for you
Goes by itself
- A bill or a payout inside its budget in the mandate
- From Airwallex, PayPal or the account inside Orla
- An agent's card or API spend inside its cap
Waits for you
- A new payee, and bank details that changed
- Anything past a budget or a limit
- Every payment from Mercury, Slash, a Safe or a wallet you sign
The brakes above both
- $2,000 a payment and $10,000 a day until you change them
- Loosening a limit waits 24 to 72 hours
- One pause stops every payment at once
Questions
About chasing clients
the short answers
Can Orla call a late client?
Where you switch it on and the client agreed to calls, the AI assistant calls in English, on weekdays from nine to six, says it is an automated assistant of your company, and writes down the date the client gives. Otherwise Orla gives you a call script.
Does Orla add late fees?
No.
Can I turn reminders off for one invoice?
Yes, from the invoice's menu.
Does an unsubscribed client still get email?
No, never.
In the cabinet
- Pay and get paid
Pay bills on your rule, get invoices paid
Read next
- What is dunning?
Reminding clients about unpaid invoices
- Cash flow and sweeps
The short day, covered before it comes
- Month-end for the accountant
The month closed and handed over
Bring your late invoices
and see the next step for each
On a thirty minute call we load who owes you and show the step Orla would take for every client.